How to Cancel Tap to Pay Caisse d’Epargne and Get a Refund
Tap to Pay Caisse d’Epargne subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Tap to Pay Caisse d’Epargne billing.
Cancel Tap to Pay Caisse d’Epargne on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Tap to Pay Caisse d’Epargne in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Tap to Pay Caisse d’Epargne until the current billing period ends, then it will not renew.
Cancel Tap to Pay Caisse d’Epargne on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Tap to Pay Caisse d’Epargne from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Tap to Pay Caisse d’Epargne on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Tap to Pay Caisse d’Epargne
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Tap to Pay Caisse d’Epargne charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Tap to Pay Caisse d’Epargne purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
Tap to Pay Caisse d’Epargne cancellation: frequently asked questions
Does canceling Tap to Pay Caisse d’Epargne stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Tap to Pay Caisse d’Epargne will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Tap to Pay Caisse d’Epargne?
Refunds are handled by Apple or Google, not by Tap to Pay Caisse d’Epargne directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Tap to Pay Caisse d’Epargne charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Tap to Pay Caisse d’Epargne still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Tap to Pay Caisse d’Epargne as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Tap to Pay Caisse d’Epargne account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Tap to Pay Caisse d’Epargne app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Tap to Pay Caisse d’Epargne right after I cancel?
No. You keep full access to Tap to Pay Caisse d’Epargne until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.