How to Cancel Philips Pet Series and Get a Refund
Philips Pet Series subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Philips Pet Series billing.
Cancel Philips Pet Series on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Philips Pet Series in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Philips Pet Series until the current billing period ends, then it will not renew.
Cancel Philips Pet Series on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Philips Pet Series from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Philips Pet Series on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Philips Pet Series
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Philips Pet Series charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Philips Pet Series purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Philips Pet Series users report about billing
Users report frequent app crashes and connectivity issues, especially after recent updates. Many complain about the inability to reconnect the app to the pet feeder, and some mention the app is not optimized for smaller screens. Additionally, there are requests for multi-device support and better integration with smart home systems.
Summarized from 11 recent 1-3 star reviews. Read them before you renew.
Philips Pet Series cancellation: frequently asked questions
Does canceling Philips Pet Series stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Philips Pet Series will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Philips Pet Series?
Refunds are handled by Apple or Google, not by Philips Pet Series directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Philips Pet Series charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Philips Pet Series still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Philips Pet Series as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Philips Pet Series account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Philips Pet Series app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Philips Pet Series right after I cancel?
No. You keep full access to Philips Pet Series until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.