How to Cancel DMM英会話 and Get a Refund
DMM英会話 subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about DMM英会話 billing.
Cancel DMM英会話 on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find DMM英会話 in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to DMM英会話 until the current billing period ends, then it will not renew.
Cancel DMM英会話 on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select DMM英会話 from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling DMM英会話 on its own does not stop billing, you must cancel the subscription here.
How to get a refund for DMM英会話
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the DMM英会話 charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the DMM英会話 purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What DMM英会話 users report about billing
Users frequently complain that the app lacks essential features compared to the web version, such as lesson booking, lesson history, and article saving. Many find the app limited to daily news reading and AI chat, with no ability to conduct or review actual lessons. Additionally, some users report technical issues like login problems and poor communication quality.
Summarized from 13 recent 1-3 star reviews. Read them before you renew.
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DMM英会話 cancellation: frequently asked questions
Does canceling DMM英会話 stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date DMM英会話 will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from DMM英会話?
Refunds are handled by Apple or Google, not by DMM英会話 directly. On iPhone, go to reportaproblem.apple.com, sign in, find the DMM英会話 charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is DMM英会話 still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows DMM英会話 as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my DMM英会話 account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the DMM英会話 app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to DMM英会話 right after I cancel?
No. You keep full access to DMM英会話 until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.