How to Cancel Rock ID - Stone Identifier and Get a Refund
Rock ID - Stone Identifier subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Rock ID - Stone Identifier billing.
Cancel Rock ID - Stone Identifier on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Rock ID - Stone Identifier in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Rock ID - Stone Identifier until the current billing period ends, then it will not renew.
Cancel Rock ID - Stone Identifier on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Rock ID - Stone Identifier from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Rock ID - Stone Identifier on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Rock ID - Stone Identifier
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Rock ID - Stone Identifier charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Rock ID - Stone Identifier purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Rock ID - Stone Identifier users report about billing
Users frequently complain about the app's inaccuracy in identifying rocks and minerals, with many reporting incorrect or inconsistent results. The app is criticized for its aggressive subscription model, often interrupting use with payment prompts and auto-renewing without clear consent. Additionally, users find the camera functionality frustrating, citing issues with focus, blurry images, and inability to take close-up photos.
Summarized from 93 recent 1-3 star reviews. Read them before you renew.
Rock ID - Stone Identifier cancellation: frequently asked questions
Does canceling Rock ID - Stone Identifier stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Rock ID - Stone Identifier will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Rock ID - Stone Identifier?
Refunds are handled by Apple or Google, not by Rock ID - Stone Identifier directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Rock ID - Stone Identifier charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Rock ID - Stone Identifier still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Rock ID - Stone Identifier as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Rock ID - Stone Identifier account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Rock ID - Stone Identifier app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Rock ID - Stone Identifier right after I cancel?
No. You keep full access to Rock ID - Stone Identifier until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.