How to Cancel Scanner de la Peau: SkinGuru and Get a Refund
Scanner de la Peau: SkinGuru subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Scanner de la Peau: SkinGuru billing.
Cancel Scanner de la Peau: SkinGuru on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Scanner de la Peau: SkinGuru in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Scanner de la Peau: SkinGuru until the current billing period ends, then it will not renew.
Cancel Scanner de la Peau: SkinGuru on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Scanner de la Peau: SkinGuru from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Scanner de la Peau: SkinGuru on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Scanner de la Peau: SkinGuru
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Scanner de la Peau: SkinGuru charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Scanner de la Peau: SkinGuru purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Scanner de la Peau: SkinGuru users report about billing
Users report that the app provides inaccurate and unreliable skin condition diagnoses, often misidentifying serious conditions like cancer. Many complain about difficulties canceling subscriptions and being charged immediately despite selecting a free trial. The app is also criticized for its inconsistent results and lack of customization.
Summarized from 13 recent 1-3 star reviews. Read them before you renew.
Scanner de la Peau: SkinGuru cancellation: frequently asked questions
Does canceling Scanner de la Peau: SkinGuru stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Scanner de la Peau: SkinGuru will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Scanner de la Peau: SkinGuru?
Refunds are handled by Apple or Google, not by Scanner de la Peau: SkinGuru directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Scanner de la Peau: SkinGuru charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Scanner de la Peau: SkinGuru still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Scanner de la Peau: SkinGuru as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Scanner de la Peau: SkinGuru account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Scanner de la Peau: SkinGuru app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Scanner de la Peau: SkinGuru right after I cancel?
No. You keep full access to Scanner de la Peau: SkinGuru until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.