How to Cancel AI Skin Scanner - SkinGuru and Get a Refund
AI Skin Scanner - SkinGuru subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about AI Skin Scanner - SkinGuru billing.
Cancel AI Skin Scanner - SkinGuru on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find AI Skin Scanner - SkinGuru in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to AI Skin Scanner - SkinGuru until the current billing period ends, then it will not renew.
Cancel AI Skin Scanner - SkinGuru on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select AI Skin Scanner - SkinGuru from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling AI Skin Scanner - SkinGuru on its own does not stop billing, you must cancel the subscription here.
How to get a refund for AI Skin Scanner - SkinGuru
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the AI Skin Scanner - SkinGuru charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the AI Skin Scanner - SkinGuru purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What AI Skin Scanner - SkinGuru users report about billing
Users report that the app provides inaccurate and inconsistent skin condition diagnoses, often failing to identify serious issues like skin cancer. Many complain about difficulty canceling subscriptions, with some being charged despite attempts to cancel. The app is also criticized for hiding results behind a paywall and using scare tactics to push users into paying.
Summarized from 78 recent 1-3 star reviews. Read them before you renew.
AI Skin Scanner - SkinGuru cancellation: frequently asked questions
Does canceling AI Skin Scanner - SkinGuru stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date AI Skin Scanner - SkinGuru will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from AI Skin Scanner - SkinGuru?
Refunds are handled by Apple or Google, not by AI Skin Scanner - SkinGuru directly. On iPhone, go to reportaproblem.apple.com, sign in, find the AI Skin Scanner - SkinGuru charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is AI Skin Scanner - SkinGuru still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows AI Skin Scanner - SkinGuru as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my AI Skin Scanner - SkinGuru account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the AI Skin Scanner - SkinGuru app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to AI Skin Scanner - SkinGuru right after I cancel?
No. You keep full access to AI Skin Scanner - SkinGuru until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.