How to Cancel Candy Crush Solitaire and Get a Refund
Candy Crush Solitaire subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Candy Crush Solitaire billing.
Cancel Candy Crush Solitaire on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Candy Crush Solitaire in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Candy Crush Solitaire until the current billing period ends, then it will not renew.
Cancel Candy Crush Solitaire on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Candy Crush Solitaire from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Candy Crush Solitaire on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Candy Crush Solitaire
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Candy Crush Solitaire charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Candy Crush Solitaire purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Candy Crush Solitaire users report about billing
Users complain about the game being overly difficult and designed to push in-app purchases, with limited play opportunities due to restrictive coin systems. Many report technical issues like crashes and forced horizontal gameplay, while others criticize it for not resembling traditional Solitaire or Candy Crush.
Summarized from 23 recent 1-3 star reviews. Read them before you renew.
Candy Crush Solitaire cancellation: frequently asked questions
Does canceling Candy Crush Solitaire stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Candy Crush Solitaire will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Candy Crush Solitaire?
Refunds are handled by Apple or Google, not by Candy Crush Solitaire directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Candy Crush Solitaire charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Candy Crush Solitaire still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Candy Crush Solitaire as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Candy Crush Solitaire account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Candy Crush Solitaire app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Candy Crush Solitaire right after I cancel?
No. You keep full access to Candy Crush Solitaire until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.