How to Cancel Hopp: Pide un viaje and Get a Refund
Hopp: Pide un viaje subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Hopp: Pide un viaje billing.
Cancel Hopp: Pide un viaje on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Hopp: Pide un viaje in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Hopp: Pide un viaje until the current billing period ends, then it will not renew.
Cancel Hopp: Pide un viaje on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Hopp: Pide un viaje from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Hopp: Pide un viaje on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Hopp: Pide un viaje
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Hopp: Pide un viaje charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Hopp: Pide un viaje purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Hopp: Pide un viaje users report about billing
Users frequently report issues with rides not working, including scooters and bikes failing to accelerate or start. Many complain about poor customer service, including unhelpful support and difficulty getting refunds. Parking problems and app functionality issues, such as verification and payment errors, are also common.
Summarized from 73 recent 1-3 star reviews. Read them before you renew.
Hopp: Pide un viaje cancellation: frequently asked questions
Does canceling Hopp: Pide un viaje stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Hopp: Pide un viaje will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Hopp: Pide un viaje?
Refunds are handled by Apple or Google, not by Hopp: Pide un viaje directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Hopp: Pide un viaje charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Hopp: Pide un viaje still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Hopp: Pide un viaje as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Hopp: Pide un viaje account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Hopp: Pide un viaje app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Hopp: Pide un viaje right after I cancel?
No. You keep full access to Hopp: Pide un viaje until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.