How to Cancel CP Plus Intelli Serve and Get a Refund
CP Plus Intelli Serve subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about CP Plus Intelli Serve billing.
Cancel CP Plus Intelli Serve on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find CP Plus Intelli Serve in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to CP Plus Intelli Serve until the current billing period ends, then it will not renew.
Cancel CP Plus Intelli Serve on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select CP Plus Intelli Serve from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling CP Plus Intelli Serve on its own does not stop billing, you must cancel the subscription here.
How to get a refund for CP Plus Intelli Serve
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the CP Plus Intelli Serve charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the CP Plus Intelli Serve purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What CP Plus Intelli Serve users report about billing
Users report significant issues with the app's registration process, including delays in verification and failure to receive mobile OTPs. Many are unable to use their cameras or raise service tickets due to these problems.
Summarized from 11 recent 1-3 star reviews. Read them before you renew.
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CP Plus Intelli Serve cancellation: frequently asked questions
Does canceling CP Plus Intelli Serve stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date CP Plus Intelli Serve will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from CP Plus Intelli Serve?
Refunds are handled by Apple or Google, not by CP Plus Intelli Serve directly. On iPhone, go to reportaproblem.apple.com, sign in, find the CP Plus Intelli Serve charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is CP Plus Intelli Serve still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows CP Plus Intelli Serve as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my CP Plus Intelli Serve account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the CP Plus Intelli Serve app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to CP Plus Intelli Serve right after I cancel?
No. You keep full access to CP Plus Intelli Serve until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.