How to Cancel NovelZoom and Get a Refund
NovelZoom subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about NovelZoom billing.
Cancel NovelZoom on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find NovelZoom in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to NovelZoom until the current billing period ends, then it will not renew.
Cancel NovelZoom on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select NovelZoom from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling NovelZoom on its own does not stop billing, you must cancel the subscription here.
How to get a refund for NovelZoom
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the NovelZoom charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the NovelZoom purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What NovelZoom users report about billing
Users complain about aggressive monetization, with limited free content and unclear subscription terms leading to unexpected charges. Many report difficulty canceling subscriptions or getting refunds, and some allege unauthorized charges even after uninstalling. Additionally, reviewers criticize poor story quality, including plagiarism, grammar errors, and inconsistent writing.
Summarized from 11 recent 1-3 star reviews. Read them before you renew.
NovelZoom cancellation: frequently asked questions
Does canceling NovelZoom stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date NovelZoom will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from NovelZoom?
Refunds are handled by Apple or Google, not by NovelZoom directly. On iPhone, go to reportaproblem.apple.com, sign in, find the NovelZoom charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is NovelZoom still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows NovelZoom as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my NovelZoom account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the NovelZoom app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to NovelZoom right after I cancel?
No. You keep full access to NovelZoom until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.