How to Cancel Lulu Si Kupu-kupu and Get a Refund
Lulu Si Kupu-kupu subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Lulu Si Kupu-kupu billing.
Cancel Lulu Si Kupu-kupu on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Lulu Si Kupu-kupu in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Lulu Si Kupu-kupu until the current billing period ends, then it will not renew.
Cancel Lulu Si Kupu-kupu on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Lulu Si Kupu-kupu from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Lulu Si Kupu-kupu on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Lulu Si Kupu-kupu
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Lulu Si Kupu-kupu charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Lulu Si Kupu-kupu purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
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Lulu Si Kupu-kupu cancellation: frequently asked questions
Does canceling Lulu Si Kupu-kupu stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Lulu Si Kupu-kupu will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Lulu Si Kupu-kupu?
Refunds are handled by Apple or Google, not by Lulu Si Kupu-kupu directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Lulu Si Kupu-kupu charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Lulu Si Kupu-kupu still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Lulu Si Kupu-kupu as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Lulu Si Kupu-kupu account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Lulu Si Kupu-kupu app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Lulu Si Kupu-kupu right after I cancel?
No. You keep full access to Lulu Si Kupu-kupu until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.