How to Cancel Bike Share Toronto and Get a Refund
Bike Share Toronto subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Bike Share Toronto billing.
Cancel Bike Share Toronto on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Bike Share Toronto in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Bike Share Toronto until the current billing period ends, then it will not renew.
Cancel Bike Share Toronto on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Bike Share Toronto from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Bike Share Toronto on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Bike Share Toronto
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Bike Share Toronto charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Bike Share Toronto purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Bike Share Toronto users report about billing
Users frequently report issues with payment setup, including rejected credit cards and lack of Apple Pay support. Many complain about poor bike and dock availability, with stations often empty or broken. The app's usability is criticized for hidden rules, confusing rental processes, and lack of customer support.
Summarized from 18 recent 1-3 star reviews. Read them before you renew.
Better alternatives to Bike Share Toronto
Highly rated Navigation apps with the lowest share of negative reviews, from our weekly store data.
Bike Share Toronto cancellation: frequently asked questions
Does canceling Bike Share Toronto stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Bike Share Toronto will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Bike Share Toronto?
Refunds are handled by Apple or Google, not by Bike Share Toronto directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Bike Share Toronto charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Bike Share Toronto still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Bike Share Toronto as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Bike Share Toronto account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Bike Share Toronto app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Bike Share Toronto right after I cancel?
No. You keep full access to Bike Share Toronto until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.