How to Cancel ヘキサアウェイ(Hexa Away) and Get a Refund
ヘキサアウェイ(Hexa Away) subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about ヘキサアウェイ(Hexa Away) billing.
Cancel ヘキサアウェイ(Hexa Away) on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find ヘキサアウェイ(Hexa Away) in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to ヘキサアウェイ(Hexa Away) until the current billing period ends, then it will not renew.
Cancel ヘキサアウェイ(Hexa Away) on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select ヘキサアウェイ(Hexa Away) from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling ヘキサアウェイ(Hexa Away) on its own does not stop billing, you must cancel the subscription here.
How to get a refund for ヘキサアウェイ(Hexa Away)
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the ヘキサアウェイ(Hexa Away) charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the ヘキサアウェイ(Hexa Away) purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What ヘキサアウェイ(Hexa Away) users report about billing
Users overwhelmingly complain about excessive and intrusive ads, with many stating they spend more time watching ads than playing. Several also report the game becomes unfairly difficult or blocks progress to push in-app purchases, and some note technical issues like crashes or requiring constant internet.
Summarized from 45 recent 1-3 star reviews. Read them before you renew.
ヘキサアウェイ(Hexa Away) cancellation: frequently asked questions
Does canceling ヘキサアウェイ(Hexa Away) stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date ヘキサアウェイ(Hexa Away) will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from ヘキサアウェイ(Hexa Away)?
Refunds are handled by Apple or Google, not by ヘキサアウェイ(Hexa Away) directly. On iPhone, go to reportaproblem.apple.com, sign in, find the ヘキサアウェイ(Hexa Away) charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is ヘキサアウェイ(Hexa Away) still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows ヘキサアウェイ(Hexa Away) as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my ヘキサアウェイ(Hexa Away) account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the ヘキサアウェイ(Hexa Away) app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to ヘキサアウェイ(Hexa Away) right after I cancel?
No. You keep full access to ヘキサアウェイ(Hexa Away) until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.