How to Cancel TradePoint: Builders merchant and Get a Refund
TradePoint: Builders merchant subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about TradePoint: Builders merchant billing.
Cancel TradePoint: Builders merchant on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find TradePoint: Builders merchant in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to TradePoint: Builders merchant until the current billing period ends, then it will not renew.
Cancel TradePoint: Builders merchant on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select TradePoint: Builders merchant from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling TradePoint: Builders merchant on its own does not stop billing, you must cancel the subscription here.
How to get a refund for TradePoint: Builders merchant
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the TradePoint: Builders merchant charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the TradePoint: Builders merchant purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What TradePoint: Builders merchant users report about billing
Users frequently complain about the TradePoint app being unreliable, with issues like constant crashes, login failures, and inability to access past purchase records. Many find it pointless compared to the website, as it fails to store in-store receipts and lacks basic functionality like saving items or viewing order history. Frustration is high due to promised discounts being inaccessible because the app doesn't work.
Summarized from 15 recent 1-3 star reviews. Read them before you renew.
TradePoint: Builders merchant cancellation: frequently asked questions
Does canceling TradePoint: Builders merchant stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date TradePoint: Builders merchant will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from TradePoint: Builders merchant?
Refunds are handled by Apple or Google, not by TradePoint: Builders merchant directly. On iPhone, go to reportaproblem.apple.com, sign in, find the TradePoint: Builders merchant charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is TradePoint: Builders merchant still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows TradePoint: Builders merchant as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my TradePoint: Builders merchant account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the TradePoint: Builders merchant app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to TradePoint: Builders merchant right after I cancel?
No. You keep full access to TradePoint: Builders merchant until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.