Talkspace: Virtual Therapy App

iOS

Groop Internet Platform inc.

5.0

(46,119 total reviews)

Health & Fitness

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in Talkspace: Virtual Therapy App

Users frequently report poor customer service, including unresponsive support and billing issues. Many complain about therapists being unreliable, unqualified, or mismatched to their needs. Technical problems with the app, such as crashes and connectivity issues, are also common.

Poor customer serviceHigh
Unreliable therapistsHigh
App technical issuesHigh

AI summary of 377 recent 1-3 star reviews. Read the full reviews below.

Is Talkspace: Virtual Therapy App legit and safe? See the trust verdict.

How to cancel Talkspace: Virtual Therapy App and get a refund.

Is Talkspace: Virtual Therapy App safe for kids? See the age rating and parent guide.

Looking for apps like Talkspace: Virtual Therapy App? See the best alternatives with fewer complaints.

Is Talkspace: Virtual Therapy App your app?

Get a free health report by email: trust verdict, store rating and the top complaint themes users hit.

Tools for developers Feature this app on our homepage

Fetching reviews, please wait...

Compare Talkspace: Virtual Therapy App with another app

See side-by-side negative review analysis, rating breakdown, and complaint patterns.

Start a comparison →

Frequently Asked Questions

What do users complain about most in Talkspace: Virtual Therapy App?

Negative reviews on Talkspace: Virtual Therapy App cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Talkspace: Virtual Therapy App rated on App Store?

Talkspace: Virtual Therapy App has an average rating of 4.8 stars from 46,119 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Talkspace: Virtual Therapy App have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Talkspace: Virtual Therapy App, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Talkspace: Virtual Therapy App worth installing in 2026?

Talkspace: Virtual Therapy App is highly-rated overall with 4.8 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Talkspace: Virtual Therapy App?

Browse the Health & Fitness category to compare Talkspace: Virtual Therapy App against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.