How to Cancel X-Clash: Survival Challenge and Get a Refund
X-Clash: Survival Challenge subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about X-Clash: Survival Challenge billing.
Cancel X-Clash: Survival Challenge on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find X-Clash: Survival Challenge in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to X-Clash: Survival Challenge until the current billing period ends, then it will not renew.
Cancel X-Clash: Survival Challenge on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select X-Clash: Survival Challenge from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling X-Clash: Survival Challenge on its own does not stop billing, you must cancel the subscription here.
How to get a refund for X-Clash: Survival Challenge
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the X-Clash: Survival Challenge charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the X-Clash: Survival Challenge purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What X-Clash: Survival Challenge users report about billing
Users are frustrated that the game is not as advertised, with the advertised 'save the dog' gameplay being a small part of a larger, unrelated game. Many complain about misleading ads and a lack of focus, as the game combines unrelated mechanics like castle building and zombie survival. Additionally, some users report technical issues, poor support, and inappropriate content.
Summarized from 402 recent 1-3 star reviews. Read them before you renew.
X-Clash: Survival Challenge cancellation: frequently asked questions
Does canceling X-Clash: Survival Challenge stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date X-Clash: Survival Challenge will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from X-Clash: Survival Challenge?
Refunds are handled by Apple or Google, not by X-Clash: Survival Challenge directly. On iPhone, go to reportaproblem.apple.com, sign in, find the X-Clash: Survival Challenge charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is X-Clash: Survival Challenge still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows X-Clash: Survival Challenge as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my X-Clash: Survival Challenge account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the X-Clash: Survival Challenge app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to X-Clash: Survival Challenge right after I cancel?
No. You keep full access to X-Clash: Survival Challenge until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.