Vanquis Credit Card
App Store · Vanquis Bank Limited

How to Cancel Vanquis Credit Card and Get a Refund

Vanquis Credit Card subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Vanquis Credit Card billing.

Cancel Vanquis Credit Card on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find Vanquis Credit Card in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to Vanquis Credit Card until the current billing period ends, then it will not renew.

Cancel Vanquis Credit Card on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select Vanquis Credit Card from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling Vanquis Credit Card on its own does not stop billing, you must cancel the subscription here.

How to get a refund for Vanquis Credit Card

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the Vanquis Credit Card charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the Vanquis Credit Card purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

What Vanquis Credit Card users report about billing

Users primarily complain about the mandatory Face ID or selfie requirement for login, which many find invasive and unnecessary. The new app design is criticized for being less user-friendly, with difficulties in finding transactions and statements, and slower performance. Additionally, many report technical issues like login failures, verification problems, and blocked cards without clear resolution.

Mandatory Face ID/selfie loginPoor app design and usabilityTechnical issues and bugs

Summarized from 31 recent 1-3 star reviews. Read them before you renew.

Vanquis Credit Card cancellation: frequently asked questions

Does canceling Vanquis Credit Card stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Vanquis Credit Card will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from Vanquis Credit Card?

Refunds are handled by Apple or Google, not by Vanquis Credit Card directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Vanquis Credit Card charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is Vanquis Credit Card still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows Vanquis Credit Card as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.

How do I delete my Vanquis Credit Card account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Vanquis Credit Card app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.

Will I lose access to Vanquis Credit Card right after I cancel?

No. You keep full access to Vanquis Credit Card until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

Read the full review breakdown for Vanquis Credit Card
Every 1-3 star review, grouped by complaint, with filters and search.
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