How to Cancel La Bonne App and Get a Refund
La Bonne App subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about La Bonne App billing.
Cancel La Bonne App on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find La Bonne App in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to La Bonne App until the current billing period ends, then it will not renew.
Cancel La Bonne App on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select La Bonne App from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling La Bonne App on its own does not stop billing, you must cancel the subscription here.
How to get a refund for La Bonne App
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the La Bonne App charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the La Bonne App purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What La Bonne App users report about billing
Users frequently complain about the app's unreliable point system, where earned loyalty points often fail to credit or disappear without explanation. Many report technical issues like QR code scanning failures, app crashes, and poor restaurant location functionality. Customer service is criticized for being unresponsive and unhelpful in resolving these problems.
Summarized from 37 recent 1-3 star reviews. Read them before you renew.
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La Bonne App cancellation: frequently asked questions
Does canceling La Bonne App stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date La Bonne App will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from La Bonne App?
Refunds are handled by Apple or Google, not by La Bonne App directly. On iPhone, go to reportaproblem.apple.com, sign in, find the La Bonne App charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is La Bonne App still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows La Bonne App as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my La Bonne App account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the La Bonne App app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to La Bonne App right after I cancel?
No. You keep full access to La Bonne App until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.