How to Cancel Envios Flex and Get a Refund
Envios Flex subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Envios Flex billing.
Cancel Envios Flex on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Envios Flex in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Envios Flex until the current billing period ends, then it will not renew.
Cancel Envios Flex on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Envios Flex from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Envios Flex on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Envios Flex
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Envios Flex charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Envios Flex purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Envios Flex users report about billing
Users report widespread functionality issues, especially on iPhones, where the app fails to progress beyond basic tasks like scanning or facial recognition. Many complain about being unable to register, validate identity, or access key features like routes or delivery information. Frequent app crashes and lack of support further frustrate users.
Summarized from 50 recent 1-3 star reviews. Read them before you renew.
Better alternatives to Envios Flex
Highly rated Shopping apps with the lowest share of negative reviews, from our weekly store data.
Envios Flex cancellation: frequently asked questions
Does canceling Envios Flex stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Envios Flex will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Envios Flex?
Refunds are handled by Apple or Google, not by Envios Flex directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Envios Flex charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Envios Flex still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Envios Flex as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Envios Flex account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Envios Flex app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Envios Flex right after I cancel?
No. You keep full access to Envios Flex until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.