How to Cancel ZEIT Shop and Get a Refund
ZEIT Shop subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about ZEIT Shop billing.
Cancel ZEIT Shop on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find ZEIT Shop in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to ZEIT Shop until the current billing period ends, then it will not renew.
Cancel ZEIT Shop on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select ZEIT Shop from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling ZEIT Shop on its own does not stop billing, you must cancel the subscription here.
How to get a refund for ZEIT Shop
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the ZEIT Shop charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the ZEIT Shop purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
ZEIT Shop cancellation: frequently asked questions
Does canceling ZEIT Shop stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date ZEIT Shop will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from ZEIT Shop?
Refunds are handled by Apple or Google, not by ZEIT Shop directly. On iPhone, go to reportaproblem.apple.com, sign in, find the ZEIT Shop charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is ZEIT Shop still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows ZEIT Shop as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my ZEIT Shop account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the ZEIT Shop app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to ZEIT Shop right after I cancel?
No. You keep full access to ZEIT Shop until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.