How to Cancel StarSnap: Scan Cartes Sport and Get a Refund
StarSnap: Scan Cartes Sport subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about StarSnap: Scan Cartes Sport billing.
Cancel StarSnap: Scan Cartes Sport on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find StarSnap: Scan Cartes Sport in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to StarSnap: Scan Cartes Sport until the current billing period ends, then it will not renew.
Cancel StarSnap: Scan Cartes Sport on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select StarSnap: Scan Cartes Sport from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling StarSnap: Scan Cartes Sport on its own does not stop billing, you must cancel the subscription here.
How to get a refund for StarSnap: Scan Cartes Sport
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the StarSnap: Scan Cartes Sport charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the StarSnap: Scan Cartes Sport purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What StarSnap: Scan Cartes Sport users report about billing
Users frequently report inaccurate card identification and valuation, with many cards being mislabeled or given unrealistic prices. The app struggles with recognizing numbered, foil, and newer cards, and customer support is unresponsive to error reports. Additionally, some users find the constant prompts to rate the app annoying.
Summarized from 16 recent 1-3 star reviews. Read them before you renew.
StarSnap: Scan Cartes Sport cancellation: frequently asked questions
Does canceling StarSnap: Scan Cartes Sport stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date StarSnap: Scan Cartes Sport will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from StarSnap: Scan Cartes Sport?
Refunds are handled by Apple or Google, not by StarSnap: Scan Cartes Sport directly. On iPhone, go to reportaproblem.apple.com, sign in, find the StarSnap: Scan Cartes Sport charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is StarSnap: Scan Cartes Sport still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows StarSnap: Scan Cartes Sport as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my StarSnap: Scan Cartes Sport account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the StarSnap: Scan Cartes Sport app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to StarSnap: Scan Cartes Sport right after I cancel?
No. You keep full access to StarSnap: Scan Cartes Sport until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.