How to Cancel 災害用キット and Get a Refund
災害用キット subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about 災害用キット billing.
Cancel 災害用キット on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find 災害用キット in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to 災害用キット until the current billing period ends, then it will not renew.
Cancel 災害用キット on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select 災害用キット from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling 災害用キット on its own does not stop billing, you must cancel the subscription here.
How to get a refund for 災害用キット
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the 災害用キット charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the 災害用キット purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What 災害用キット users report about billing
Users complain about the app's limited functionality on iPhones, frequent errors during setup or SIM card usage, and lack of support for eSIMs. Many also report issues with registration and missing features that were previously available.
Summarized from 10 recent 1-3 star reviews. Read them before you renew.
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災害用キット cancellation: frequently asked questions
Does canceling 災害用キット stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date 災害用キット will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from 災害用キット?
Refunds are handled by Apple or Google, not by 災害用キット directly. On iPhone, go to reportaproblem.apple.com, sign in, find the 災害用キット charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is 災害用キット still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows 災害用キット as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my 災害用キット account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the 災害用キット app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to 災害用キット right after I cancel?
No. You keep full access to 災害用キット until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.