LOTTO24 Lotto & Eurojackpot
App Store · Lotto24 AG

How to Cancel LOTTO24 Lotto & Eurojackpot and Get a Refund

LOTTO24 Lotto & Eurojackpot subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about LOTTO24 Lotto & Eurojackpot billing.

Cancel LOTTO24 Lotto & Eurojackpot on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find LOTTO24 Lotto & Eurojackpot in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to LOTTO24 Lotto & Eurojackpot until the current billing period ends, then it will not renew.

Cancel LOTTO24 Lotto & Eurojackpot on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select LOTTO24 Lotto & Eurojackpot from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling LOTTO24 Lotto & Eurojackpot on its own does not stop billing, you must cancel the subscription here.

How to get a refund for LOTTO24 Lotto & Eurojackpot

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the LOTTO24 Lotto & Eurojackpot charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the LOTTO24 Lotto & Eurojackpot purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

What LOTTO24 Lotto & Eurojackpot users report about billing

Users frequently complain about technical issues like app crashes, login problems, and payment failures. Many are frustrated with recent changes that removed flexible ticket durations, forcing weekly subscriptions or auto-renewals. There are also widespread complaints about high fees, poor customer support, and difficulties claiming winnings.

Forced weekly subscriptionsTechnical glitches and crashesHigh fees compared to official lottery

Summarized from 257 recent 1-3 star reviews. Read them before you renew.

LOTTO24 Lotto & Eurojackpot cancellation: frequently asked questions

Does canceling LOTTO24 Lotto & Eurojackpot stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date LOTTO24 Lotto & Eurojackpot will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from LOTTO24 Lotto & Eurojackpot?

Refunds are handled by Apple or Google, not by LOTTO24 Lotto & Eurojackpot directly. On iPhone, go to reportaproblem.apple.com, sign in, find the LOTTO24 Lotto & Eurojackpot charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is LOTTO24 Lotto & Eurojackpot still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows LOTTO24 Lotto & Eurojackpot as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.

How do I delete my LOTTO24 Lotto & Eurojackpot account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the LOTTO24 Lotto & Eurojackpot app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.

Will I lose access to LOTTO24 Lotto & Eurojackpot right after I cancel?

No. You keep full access to LOTTO24 Lotto & Eurojackpot until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

Read the full review breakdown for LOTTO24 Lotto & Eurojackpot
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