How to Cancel Jet2 - Holidays and Flights and Get a Refund
Jet2 - Holidays and Flights subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Jet2 - Holidays and Flights billing.
Cancel Jet2 - Holidays and Flights on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Jet2 - Holidays and Flights in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Jet2 - Holidays and Flights until the current billing period ends, then it will not renew.
Cancel Jet2 - Holidays and Flights on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Jet2 - Holidays and Flights from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Jet2 - Holidays and Flights on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Jet2 - Holidays and Flights
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Jet2 - Holidays and Flights charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Jet2 - Holidays and Flights purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Jet2 - Holidays and Flights users report about billing
Users frequently report that the Jet2 app fails to load or crashes, often getting stuck on the logo or a blank screen. Many also complain about the app being slow, buggy, and draining battery life quickly. Additionally, issues with accessing bookings, incorrect flight information, and intrusive notifications are common frustrations.
Summarized from 199 recent 1-3 star reviews. Read them before you renew.
Jet2 - Holidays and Flights cancellation: frequently asked questions
Does canceling Jet2 - Holidays and Flights stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Jet2 - Holidays and Flights will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Jet2 - Holidays and Flights?
Refunds are handled by Apple or Google, not by Jet2 - Holidays and Flights directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Jet2 - Holidays and Flights charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Jet2 - Holidays and Flights still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Jet2 - Holidays and Flights as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Jet2 - Holidays and Flights account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Jet2 - Holidays and Flights app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Jet2 - Holidays and Flights right after I cancel?
No. You keep full access to Jet2 - Holidays and Flights until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.