How to Cancel L'appli Grand Massif and Get a Refund
L'appli Grand Massif subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about L'appli Grand Massif billing.
Cancel L'appli Grand Massif on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find L'appli Grand Massif in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to L'appli Grand Massif until the current billing period ends, then it will not renew.
Cancel L'appli Grand Massif on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select L'appli Grand Massif from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling L'appli Grand Massif on its own does not stop billing, you must cancel the subscription here.
How to get a refund for L'appli Grand Massif
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the L'appli Grand Massif charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the L'appli Grand Massif purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What L'appli Grand Massif users report about billing
Users frequently report that the app does not function properly, with issues like white screens, crashes, and failure to load essential features. Many complain about unreliable tracking of ski routes and inability to purchase or manage ski passes efficiently. Webcams and real-time information about slopes are often outdated or non-functional.
Summarized from 75 recent 1-3 star reviews. Read them before you renew.
L'appli Grand Massif cancellation: frequently asked questions
Does canceling L'appli Grand Massif stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date L'appli Grand Massif will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from L'appli Grand Massif?
Refunds are handled by Apple or Google, not by L'appli Grand Massif directly. On iPhone, go to reportaproblem.apple.com, sign in, find the L'appli Grand Massif charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is L'appli Grand Massif still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows L'appli Grand Massif as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my L'appli Grand Massif account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the L'appli Grand Massif app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to L'appli Grand Massif right after I cancel?
No. You keep full access to L'appli Grand Massif until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.