H&M

H&M

iOS

H&M

(217,877 total reviews)
Shopping

Negative Reviews

0

negative reviews found

What users complain about in H&M

Users frequently complain about persistent app bugs, including crashes, login issues, and content not loading. Many are frustrated with high shipping costs, slow delivery times, and changes to the loyalty program. Technical problems like payment failures and language display errors also deter users.

  • App crashes and bugsHigh
  • High shipping costsMedium
  • Slow delivery timesMedium

AI summary of 295 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in H&M?

Negative reviews on H&M cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is H&M rated on App Store?

H&M has an average rating of 4.7 stars from 217,877 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does H&M have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For H&M, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is H&M worth installing in 2026?

H&M is highly-rated overall with 4.7 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to H&M?

Browse the Shopping category to compare H&M against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.