How to Cancel MyAviva - Insurance & finance and Get a Refund
MyAviva - Insurance & finance subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about MyAviva - Insurance & finance billing.
Cancel MyAviva - Insurance & finance on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find MyAviva - Insurance & finance in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to MyAviva - Insurance & finance until the current billing period ends, then it will not renew.
Cancel MyAviva - Insurance & finance on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select MyAviva - Insurance & finance from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling MyAviva - Insurance & finance on its own does not stop billing, you must cancel the subscription here.
How to get a refund for MyAviva - Insurance & finance
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the MyAviva - Insurance & finance charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the MyAviva - Insurance & finance purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What MyAviva - Insurance & finance users report about billing
Users frequently report login issues, including being stuck in loops, broken biometric authentication (Face ID, fingerprint), and two-factor authentication failures. Many complain about the app's poor functionality, such as missing or outdated account information, inability to withdraw funds, and crashes after updates. Customer service is criticized for being unresponsive, dismissive, and failing to resolve issues in a timely manner.
Summarized from 383 recent 1-3 star reviews. Read them before you renew.
MyAviva - Insurance & finance cancellation: frequently asked questions
Does canceling MyAviva - Insurance & finance stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date MyAviva - Insurance & finance will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from MyAviva - Insurance & finance?
Refunds are handled by Apple or Google, not by MyAviva - Insurance & finance directly. On iPhone, go to reportaproblem.apple.com, sign in, find the MyAviva - Insurance & finance charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is MyAviva - Insurance & finance still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows MyAviva - Insurance & finance as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my MyAviva - Insurance & finance account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the MyAviva - Insurance & finance app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to MyAviva - Insurance & finance right after I cancel?
No. You keep full access to MyAviva - Insurance & finance until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.