How to Cancel 지니뮤직 - genie and Get a Refund
지니뮤직 - genie subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about 지니뮤직 - genie billing.
Cancel 지니뮤직 - genie on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find 지니뮤직 - genie in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to 지니뮤직 - genie until the current billing period ends, then it will not renew.
Cancel 지니뮤직 - genie on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select 지니뮤직 - genie from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling 지니뮤직 - genie on its own does not stop billing, you must cancel the subscription here.
How to get a refund for 지니뮤직 - genie
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the 지니뮤직 - genie charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the 지니뮤직 - genie purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What 지니뮤직 - genie users report about billing
Users frequently complain about the app being unintuitive and inconvenient, with many reporting bugs, crashes, and poor search functionality. Other common issues include missing songs, problematic playlist management, and unwanted automatic charges. The app also receives criticism for its comment moderation system and lack of useful features like playlist sorting.
Summarized from 322 recent 1-3 star reviews. Read them before you renew.
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지니뮤직 - genie cancellation: frequently asked questions
Does canceling 지니뮤직 - genie stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date 지니뮤직 - genie will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from 지니뮤직 - genie?
Refunds are handled by Apple or Google, not by 지니뮤직 - genie directly. On iPhone, go to reportaproblem.apple.com, sign in, find the 지니뮤직 - genie charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is 지니뮤직 - genie still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows 지니뮤직 - genie as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my 지니뮤직 - genie account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the 지니뮤직 - genie app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to 지니뮤직 - genie right after I cancel?
No. You keep full access to 지니뮤직 - genie until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.