ANZ Australia

iOS

ANZ Banking Group Limited

5.0

(969,177 total reviews)

Finance

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in ANZ Australia

Users frequently complain about technical issues with app updates, including display glitches on iPads and forced updates that disrupt usage. Many report poor customer service, especially regarding fraud handling and support accessibility. The app is also criticized for lacking basic features like transaction notifications, clear balance displays, and easy access to card details.

Buggy updates and glitchesHigh
Poor customer serviceHigh
Missing basic featuresMedium

AI summary of 346 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in ANZ Australia?

Negative reviews on ANZ Australia cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is ANZ Australia rated on App Store?

ANZ Australia has an average rating of 4.7 stars from 969,177 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does ANZ Australia have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For ANZ Australia, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is ANZ Australia worth installing in 2026?

ANZ Australia is highly-rated overall with 4.7 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to ANZ Australia?

Browse the Finance category to compare ANZ Australia against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.