How to Cancel Pharmacy2U and Get a Refund
Pharmacy2U subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Pharmacy2U billing.
Cancel Pharmacy2U on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Pharmacy2U in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Pharmacy2U until the current billing period ends, then it will not renew.
Cancel Pharmacy2U on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Pharmacy2U from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Pharmacy2U on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Pharmacy2U
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Pharmacy2U charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Pharmacy2U purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Pharmacy2U users report about billing
Users frequently report that the app fails to load prescriptions or complete orders, often showing error messages or spinning wheels. Many complain about poor customer service and unresolved technical issues lasting weeks or months. Some users also find the app unintuitive and dislike its attempts to upsell products.
Summarized from 463 recent 1-3 star reviews. Read them before you renew.
Pharmacy2U cancellation: frequently asked questions
Does canceling Pharmacy2U stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Pharmacy2U will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Pharmacy2U?
Refunds are handled by Apple or Google, not by Pharmacy2U directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Pharmacy2U charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Pharmacy2U still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Pharmacy2U as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Pharmacy2U account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Pharmacy2U app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Pharmacy2U right after I cancel?
No. You keep full access to Pharmacy2U until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.