myIM3
App Store · PT. Indosat, Tbk.

How to Cancel myIM3 and Get a Refund

myIM3 subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about myIM3 billing.

Cancel myIM3 on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find myIM3 in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to myIM3 until the current billing period ends, then it will not renew.

Cancel myIM3 on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select myIM3 from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling myIM3 on its own does not stop billing, you must cancel the subscription here.

How to get a refund for myIM3

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the myIM3 charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the myIM3 purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

What myIM3 users report about billing

Users frequently complain about poor and unstable network signals, including frequent disconnections and slow speeds. Many report issues with the app itself, such as errors during transactions, automatic deductions from their balance without consent, and unexpectedly fast data depletion. Customer service is often described as unresponsive or unhelpful in resolving these problems.

Unstable or poor network signalUnexpected balance deductionsFast data depletion

Summarized from 369 recent 1-3 star reviews. Read them before you renew.

myIM3 cancellation: frequently asked questions

Does canceling myIM3 stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date myIM3 will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from myIM3?

Refunds are handled by Apple or Google, not by myIM3 directly. On iPhone, go to reportaproblem.apple.com, sign in, find the myIM3 charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is myIM3 still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows myIM3 as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.

How do I delete my myIM3 account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the myIM3 app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.

Will I lose access to myIM3 right after I cancel?

No. You keep full access to myIM3 until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

Read the full review breakdown for myIM3
Every 1-3 star review, grouped by complaint, with filters and search.
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