How to Cancel KBS KONG and Get a Refund
KBS KONG subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about KBS KONG billing.
Cancel KBS KONG on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find KBS KONG in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to KBS KONG until the current billing period ends, then it will not renew.
Cancel KBS KONG on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select KBS KONG from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling KBS KONG on its own does not stop billing, you must cancel the subscription here.
How to get a refund for KBS KONG
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the KBS KONG charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the KBS KONG purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What KBS KONG users report about billing
Users primarily complain about intrusive and unclosable full-screen ads that appear upon app launch, with some ads deliberately hiding the close button. Many also criticize the lack of landscape mode support, making the app inconvenient to use. Additional frustrations include excessive battery drain and unresolved technical issues like playback interruptions.
Summarized from 277 recent 1-3 star reviews. Read them before you renew.
Better alternatives to KBS KONG
Highly rated Entertainment apps with the lowest share of negative reviews, from our weekly store data.
KBS KONG cancellation: frequently asked questions
Does canceling KBS KONG stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date KBS KONG will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from KBS KONG?
Refunds are handled by Apple or Google, not by KBS KONG directly. On iPhone, go to reportaproblem.apple.com, sign in, find the KBS KONG charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is KBS KONG still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows KBS KONG as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my KBS KONG account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the KBS KONG app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to KBS KONG right after I cancel?
No. You keep full access to KBS KONG until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.