Unstar.app
Opal Travel

Opal Travel

iOS

Transport for NSW

(36,207 total reviews)
Travel
View on App StoreView Analytics

Negative Reviews

0

negative reviews found

What users complain about in Opal Travel

Users frequently report issues with topping up balances, including delays, incorrect balance updates, and problems verifying credit cards. The app is criticized for its outdated functionality, such as lacking Apple Pay integration and requiring manual card entry. Additionally, trip planning features are unreliable, often providing incorrect or incomplete route information.

  • Balance update issuesHigh
  • Credit card verification problemsHigh
  • Unreliable trip planningMedium

AI summary of 22 recent 1-3 star reviews. Read the full reviews below.

Is Opal Travel legit and safe? See the trust verdict.
How to cancel Opal Travel and get a refund.
Is Opal Travel safe for kids? See the age rating and parent guide.
Looking for apps like Opal Travel? See the best alternatives with fewer complaints.

Is Opal Travel your app?

If you own it, get a free health report by email: trust verdict, store rating and the top complaint themes users hit. It is sent to the address you sign in with.

Tools for developersFeature this app on our homepage

Fetching reviews, please wait...

Compare Opal Travel with another app

See side-by-side negative review analysis, rating breakdown, and complaint patterns.

Start a comparison →

Frequently Asked Questions

What do users complain about most in Opal Travel?

Negative reviews on Opal Travel cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Opal Travel rated on App Store?

Opal Travel has an average rating of 4.5 stars from 36,207 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Opal Travel have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Opal Travel, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Opal Travel worth installing in 2026?

Opal Travel is highly-rated overall with 4.5 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Opal Travel?

Browse the Travel category to compare Opal Travel against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.