Gojek
App Store · PT. GOTO GOJEK TOKOPEDIA TBK

Is Gojek Safe for Kids?

Generally Suitable for Families
4+
official age rating
Travel
category

Age rating is set by App Store, not by Unstar. This page explains it and adds what parents report in reviews. Not affiliated with PT. GOTO GOJEK TOKOPEDIA TBK.

What Gojek's age rating means

Gojek holds a family-friendly 4+ rating on the App Store. It is broadly appropriate, but a low age rating does not remove every risk: check whether it has chat, ads, or in-app purchases below.

What parents and users report about Gojek

Users frequently complain about orders being canceled or not picked up by drivers, especially when using budget delivery options. Many report app glitches, slow performance, and poor customer service. Drivers are often criticized for unprofessional behavior, incorrect locations, and lack of communication.

Orders canceled by driversApp glitches and slow performancePoor driver communication

Summarized from 157 recent 1-3 star reviews. These are user reports, not verified claims.

How to keep your child safe with Gojek

iPhone (Screen Time)

Settings, Screen Time, Content & Privacy Restrictions. Set an age limit for apps, require Ask to Buy for purchases, and restrict or remove Gojek if it is above your child's age.

Android (Family Link)

Use Google Family Link to approve installs, set a Play Store content rating limit, require purchase approval, and block or uninstall Gojek on your child's device.

Gojek for kids: frequently asked questions

Is Gojek safe for kids?

Gojek carries a family-friendly official rating (4+) on the App Store. That makes it broadly suitable, but even family-rated apps can include chat, ads, or in-app purchases, so check the factors below.

What age rating does Gojek have?

The App Store rates Gojek as 4+. This is the store's own content rating, set from the app's features and content, not our opinion. Use it as the starting point for whether it fits your child's age.

Can my child use Gojek safely?

If you decide to allow it, use device parental controls: Screen Time and Content & Privacy Restrictions on iPhone, or Family Link and Play Store parental controls on Android. Turn on purchase approval, set age-appropriate content limits, and keep the account under your family group so you can see activity.

How do I block or remove Gojek from my child's phone?

On iPhone, open Settings, Screen Time, Content & Privacy Restrictions, then restrict or delete the app and block reinstalling it. On Android, open Family Link, select your child, find Gojek and block or uninstall it. You can also set a store age limit so apps above your child's age cannot be installed.

Read the full review breakdown for Gojek
Every 1-3 star review, grouped by complaint, with filters and search.
See all reviews