Sky Store Player: Movies & TV
App Store · Sky UK Limited

How to Cancel Sky Store Player: Movies & TV and Get a Refund

Sky Store Player: Movies & TV subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Sky Store Player: Movies & TV billing.

Cancel Sky Store Player: Movies & TV on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find Sky Store Player: Movies & TV in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to Sky Store Player: Movies & TV until the current billing period ends, then it will not renew.

Cancel Sky Store Player: Movies & TV on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select Sky Store Player: Movies & TV from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling Sky Store Player: Movies & TV on its own does not stop billing, you must cancel the subscription here.

How to get a refund for Sky Store Player: Movies & TV

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the Sky Store Player: Movies & TV charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the Sky Store Player: Movies & TV purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

What Sky Store Player: Movies & TV users report about billing

Users frequently report that the app crashes immediately upon opening or during login, especially on iOS 26. Many complain about purchased movies not playing or being inaccessible, and others are frustrated by the inability to cast content to TV screens.

App crashes on launchPurchased content not playingNo Chromecast support

Summarized from 339 recent 1-3 star reviews. Read them before you renew.

Sky Store Player: Movies & TV cancellation: frequently asked questions

Does canceling Sky Store Player: Movies & TV stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Sky Store Player: Movies & TV will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from Sky Store Player: Movies & TV?

Refunds are handled by Apple or Google, not by Sky Store Player: Movies & TV directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Sky Store Player: Movies & TV charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is Sky Store Player: Movies & TV still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows Sky Store Player: Movies & TV as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.

How do I delete my Sky Store Player: Movies & TV account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Sky Store Player: Movies & TV app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.

Will I lose access to Sky Store Player: Movies & TV right after I cancel?

No. You keep full access to Sky Store Player: Movies & TV until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

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