How to Cancel Proton Mail - Sichere E-Mails and Get a Refund
Proton Mail - Sichere E-Mails subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Proton Mail - Sichere E-Mails billing.
Cancel Proton Mail - Sichere E-Mails on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Proton Mail - Sichere E-Mails in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Proton Mail - Sichere E-Mails until the current billing period ends, then it will not renew.
Cancel Proton Mail - Sichere E-Mails on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Proton Mail - Sichere E-Mails from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Proton Mail - Sichere E-Mails on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Proton Mail - Sichere E-Mails
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Proton Mail - Sichere E-Mails charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Proton Mail - Sichere E-Mails purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Proton Mail - Sichere E-Mails users report about billing
Users frequently report app crashes after login, especially following updates. Many complain about emails being marked as spam, and others highlight bugs like incorrect email deletions and notification failures. Recent updates have worsened performance, causing freezes and access issues.
Summarized from 22 recent 1-3 star reviews. Read them before you renew.
Proton Mail - Sichere E-Mails cancellation: frequently asked questions
Does canceling Proton Mail - Sichere E-Mails stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Proton Mail - Sichere E-Mails will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Proton Mail - Sichere E-Mails?
Refunds are handled by Apple or Google, not by Proton Mail - Sichere E-Mails directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Proton Mail - Sichere E-Mails charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Proton Mail - Sichere E-Mails still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Proton Mail - Sichere E-Mails as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Proton Mail - Sichere E-Mails account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Proton Mail - Sichere E-Mails app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Proton Mail - Sichere E-Mails right after I cancel?
No. You keep full access to Proton Mail - Sichere E-Mails until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.