Proton Mail - Encrypted Email

iOS

Proton AG

5.0

(115 total reviews)

Productivity

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Negative Reviews

negative reviews found

What users complain about in Proton Mail - Encrypted Email

Users frequently complain about limited storage on the free plan forcing upgrades, poor app functionality like broken search and slow loading, and unreliable customer support. Many also mention missing basic features like sorting, notifications, and password recovery issues.

Forced upgrades due to storage limitsHigh
Broken or missing basic featuresHigh
Poor customer supportMedium

AI summary of 270 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Proton Mail - Encrypted Email?

Negative reviews on Proton Mail - Encrypted Email cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Proton Mail - Encrypted Email rated on App Store?

Proton Mail - Encrypted Email has an average rating of 4.6 stars from 115 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Proton Mail - Encrypted Email have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Proton Mail - Encrypted Email, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Proton Mail - Encrypted Email worth installing in 2026?

Proton Mail - Encrypted Email is highly-rated overall with 4.6 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Proton Mail - Encrypted Email?

Browse the Productivity category to compare Proton Mail - Encrypted Email against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.