How to Cancel Hailuo AI：画像＆動画生成 and Get a Refund
Hailuo AI：画像＆動画生成 subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Hailuo AI：画像＆動画生成 billing.
Cancel Hailuo AI：画像＆動画生成 on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Hailuo AI：画像＆動画生成 in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Hailuo AI：画像＆動画生成 until the current billing period ends, then it will not renew.
Cancel Hailuo AI：画像＆動画生成 on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Hailuo AI：画像＆動画生成 from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Hailuo AI：画像＆動画生成 on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Hailuo AI：画像＆動画生成
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Hailuo AI：画像＆動画生成 charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Hailuo AI：画像＆動画生成 purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Hailuo AI：画像＆動画生成 users report about billing
Users frequently complain about unauthorized charges and automatic deductions from their accounts without consent. Many express frustration over the lack of free features, requiring payment even for basic usage. Additionally, the app's output quality is often criticized as not matching the paid subscription's value.
Summarized from 212 recent 1-3 star reviews. Read them before you renew.
Hailuo AI：画像＆動画生成 cancellation: frequently asked questions
Does canceling Hailuo AI：画像＆動画生成 stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Hailuo AI：画像＆動画生成 will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Hailuo AI：画像＆動画生成?
Refunds are handled by Apple or Google, not by Hailuo AI：画像＆動画生成 directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Hailuo AI：画像＆動画生成 charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Hailuo AI：画像＆動画生成 still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Hailuo AI：画像＆動画生成 as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Hailuo AI：画像＆動画生成 account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Hailuo AI：画像＆動画生成 app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Hailuo AI：画像＆動画生成 right after I cancel?
No. You keep full access to Hailuo AI：画像＆動画生成 until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.