How to Cancel Lola: Live Video Chat App and Get a Refund
Lola: Live Video Chat App subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Lola: Live Video Chat App billing.
Cancel Lola: Live Video Chat App on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Lola: Live Video Chat App in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Lola: Live Video Chat App until the current billing period ends, then it will not renew.
Cancel Lola: Live Video Chat App on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Lola: Live Video Chat App from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Lola: Live Video Chat App on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Lola: Live Video Chat App
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Lola: Live Video Chat App charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Lola: Live Video Chat App purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Lola: Live Video Chat App users report about billing
Users frequently complain about the app being overly expensive, with high costs for chatting and viewing content. Many report issues with blocked users still contacting them and dissatisfaction with the app's functionality, such as not being able to use free coins. Additionally, there are complaints about misleading ads and the app being primarily focused on paid interactions.
Summarized from 191 recent 1-3 star reviews. Read them before you renew.
Lola: Live Video Chat App cancellation: frequently asked questions
Does canceling Lola: Live Video Chat App stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Lola: Live Video Chat App will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Lola: Live Video Chat App?
Refunds are handled by Apple or Google, not by Lola: Live Video Chat App directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Lola: Live Video Chat App charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Lola: Live Video Chat App still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Lola: Live Video Chat App as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Lola: Live Video Chat App account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Lola: Live Video Chat App app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Lola: Live Video Chat App right after I cancel?
No. You keep full access to Lola: Live Video Chat App until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.