How to Cancel ING Banking - Do Your Thing and Get a Refund
ING Banking - Do Your Thing subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about ING Banking - Do Your Thing billing.
Cancel ING Banking - Do Your Thing on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find ING Banking - Do Your Thing in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to ING Banking - Do Your Thing until the current billing period ends, then it will not renew.
Cancel ING Banking - Do Your Thing on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select ING Banking - Do Your Thing from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling ING Banking - Do Your Thing on its own does not stop billing, you must cancel the subscription here.
How to get a refund for ING Banking - Do Your Thing
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the ING Banking - Do Your Thing charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the ING Banking - Do Your Thing purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What ING Banking - Do Your Thing users report about billing
Users complain that the new ING Banking app lacks key features from the old app, such as viewing account balances after transactions, multi-profile support, and quick balance visibility. Many find the new layout less practical, slower, and harder to navigate, with frequent bugs and crashes. Some users report missing accounts, like mortgages or superannuation, and frustration with forced updates that disable the old app.
Summarized from 455 recent 1-3 star reviews. Read them before you renew.
Better alternatives to ING Banking - Do Your Thing
Highly rated Finance apps with the lowest share of negative reviews, from our weekly store data.
ING Banking - Do Your Thing cancellation: frequently asked questions
Does canceling ING Banking - Do Your Thing stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date ING Banking - Do Your Thing will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from ING Banking - Do Your Thing?
Refunds are handled by Apple or Google, not by ING Banking - Do Your Thing directly. On iPhone, go to reportaproblem.apple.com, sign in, find the ING Banking - Do Your Thing charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is ING Banking - Do Your Thing still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows ING Banking - Do Your Thing as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my ING Banking - Do Your Thing account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the ING Banking - Do Your Thing app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to ING Banking - Do Your Thing right after I cancel?
No. You keep full access to ING Banking - Do Your Thing until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.