How to Cancel People First Bank and Get a Refund
People First Bank subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about People First Bank billing.
Cancel People First Bank on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find People First Bank in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to People First Bank until the current billing period ends, then it will not renew.
Cancel People First Bank on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select People First Bank from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling People First Bank on its own does not stop billing, you must cancel the subscription here.
How to get a refund for People First Bank
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the People First Bank charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the People First Bank purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What People First Bank users report about billing
Users complain that the app is a significant downgrade from the previous version, with missing features like running balances, account reordering, and quick views. Many report slow performance, outdated data, and a clunky, unintuitive interface. Frequent crashes, poor design choices, and lack of basic banking functionalities are also major pain points.
Summarized from 149 recent 1-3 star reviews. Read them before you renew.
People First Bank cancellation: frequently asked questions
Does canceling People First Bank stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date People First Bank will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from People First Bank?
Refunds are handled by Apple or Google, not by People First Bank directly. On iPhone, go to reportaproblem.apple.com, sign in, find the People First Bank charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is People First Bank still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows People First Bank as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my People First Bank account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the People First Bank app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to People First Bank right after I cancel?
No. You keep full access to People First Bank until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.