How to Cancel Up — Simplify Money and Get a Refund
Up — Simplify Money subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Up — Simplify Money billing.
Cancel Up — Simplify Money on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Up — Simplify Money in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Up — Simplify Money until the current billing period ends, then it will not renew.
Cancel Up — Simplify Money on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Up — Simplify Money from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Up — Simplify Money on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Up — Simplify Money
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Up — Simplify Money charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Up — Simplify Money purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Up — Simplify Money users report about billing
Users frequently complain about accounts being closed or frozen without clear explanations, often related to crypto transactions or flagged activities. Many report poor customer support, including unresponsive help teams and generic chatbot responses. Additionally, issues with app functionality, such as ID verification failures and blocked transfers, are common frustrations.
Summarized from 186 recent 1-3 star reviews. Read them before you renew.
Up — Simplify Money cancellation: frequently asked questions
Does canceling Up — Simplify Money stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Up — Simplify Money will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Up — Simplify Money?
Refunds are handled by Apple or Google, not by Up — Simplify Money directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Up — Simplify Money charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Up — Simplify Money still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Up — Simplify Money as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Up — Simplify Money account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Up — Simplify Money app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Up — Simplify Money right after I cancel?
No. You keep full access to Up — Simplify Money until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.