My Bupa
Google Play · BupaUK

Is My Bupa Safe for Kids?

Generally Suitable for Families
PEGI 3
official age rating
Health & Fitness
category

Age rating is set by Google Play, not by Unstar. This page explains it and adds what parents report in reviews. Not affiliated with BupaUK.

What My Bupa's age rating means

My Bupa holds a family-friendly PEGI 3 rating on the Google Play. It is broadly appropriate, but a low age rating does not remove every risk: check whether it has chat, ads, or in-app purchases below.

What parents and users report about My Bupa

Users frequently report technical issues with the app, including crashes, slow performance, and compatibility problems with certain devices. Navigation and usability are criticized for being cumbersome and repetitive, often requiring multiple logins or steps to complete simple tasks. Many users also express frustration with the inability to upload documents, book appointments, or complete claims, leading to delays and poor customer service experiences.

Technical glitches and crashesPoor navigation and usabilityDocument upload failures

Summarized from 343 recent 1-3 star reviews. These are user reports, not verified claims.

How to keep your child safe with My Bupa

iPhone (Screen Time)

Settings, Screen Time, Content & Privacy Restrictions. Set an age limit for apps, require Ask to Buy for purchases, and restrict or remove My Bupa if it is above your child's age.

Android (Family Link)

Use Google Family Link to approve installs, set a Play Store content rating limit, require purchase approval, and block or uninstall My Bupa on your child's device.

My Bupa for kids: frequently asked questions

Is My Bupa safe for kids?

My Bupa carries a family-friendly official rating (PEGI 3) on the Google Play. That makes it broadly suitable, but even family-rated apps can include chat, ads, or in-app purchases, so check the factors below.

What age rating does My Bupa have?

The Google Play rates My Bupa as PEGI 3. This is the store's own content rating, set from the app's features and content, not our opinion. Use it as the starting point for whether it fits your child's age.

Can my child use My Bupa safely?

If you decide to allow it, use device parental controls: Screen Time and Content & Privacy Restrictions on iPhone, or Family Link and Play Store parental controls on Android. Turn on purchase approval, set age-appropriate content limits, and keep the account under your family group so you can see activity.

How do I block or remove My Bupa from my child's phone?

On iPhone, open Settings, Screen Time, Content & Privacy Restrictions, then restrict or delete the app and block reinstalling it. On Android, open Family Link, select your child, find My Bupa and block or uninstall it. You can also set a store age limit so apps above your child's age cannot be installed.

Read the full review breakdown for My Bupa
Every 1-3 star review, grouped by complaint, with filters and search.
See all reviews