How to Cancel BYD AUTO and Get a Refund
BYD AUTO subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about BYD AUTO billing.
Cancel BYD AUTO on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find BYD AUTO in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to BYD AUTO until the current billing period ends, then it will not renew.
Cancel BYD AUTO on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select BYD AUTO from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling BYD AUTO on its own does not stop billing, you must cancel the subscription here.
How to get a refund for BYD AUTO
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the BYD AUTO charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the BYD AUTO purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What BYD AUTO users report about billing
Users frequently report connectivity issues, with the app displaying 'weak network signal' errors despite strong signals. Many complain about inconsistent features across devices and regions, with some functions missing or not working as expected. The app is also criticized for being unstable, crashing frequently, and lacking advanced features compared to competitors like Tesla.
Summarized from 311 recent 1-3 star reviews. Read them before you renew.
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BYD AUTO cancellation: frequently asked questions
Does canceling BYD AUTO stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date BYD AUTO will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from BYD AUTO?
Refunds are handled by Apple or Google, not by BYD AUTO directly. On iPhone, go to reportaproblem.apple.com, sign in, find the BYD AUTO charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is BYD AUTO still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows BYD AUTO as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my BYD AUTO account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the BYD AUTO app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to BYD AUTO right after I cancel?
No. You keep full access to BYD AUTO until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.