How to Cancel Civitatis: ¡Llena tu viaje! and Get a Refund
Civitatis: ¡Llena tu viaje! subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Civitatis: ¡Llena tu viaje! billing.
Cancel Civitatis: ¡Llena tu viaje! on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Civitatis: ¡Llena tu viaje! in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Civitatis: ¡Llena tu viaje! until the current billing period ends, then it will not renew.
Cancel Civitatis: ¡Llena tu viaje! on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Civitatis: ¡Llena tu viaje! from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Civitatis: ¡Llena tu viaje! on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Civitatis: ¡Llena tu viaje!
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Civitatis: ¡Llena tu viaje! charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Civitatis: ¡Llena tu viaje! purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
Civitatis: ¡Llena tu viaje! cancellation: frequently asked questions
Does canceling Civitatis: ¡Llena tu viaje! stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Civitatis: ¡Llena tu viaje! will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Civitatis: ¡Llena tu viaje!?
Refunds are handled by Apple or Google, not by Civitatis: ¡Llena tu viaje! directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Civitatis: ¡Llena tu viaje! charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Civitatis: ¡Llena tu viaje! still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Civitatis: ¡Llena tu viaje! as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Civitatis: ¡Llena tu viaje! account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Civitatis: ¡Llena tu viaje! app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Civitatis: ¡Llena tu viaje! right after I cancel?
No. You keep full access to Civitatis: ¡Llena tu viaje! until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.