How to Cancel parkrun Official and Get a Refund
parkrun Official subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about parkrun Official billing.
Cancel parkrun Official on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find parkrun Official in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to parkrun Official until the current billing period ends, then it will not renew.
Cancel parkrun Official on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select parkrun Official from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling parkrun Official on its own does not stop billing, you must cancel the subscription here.
How to get a refund for parkrun Official
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the parkrun Official charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the parkrun Official purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What parkrun Official users report about billing
Users frequently report being unable to log in or stay logged in, with many encountering persistent errors about using an outdated app version despite updating. The app also fails to sync or display recent run data reliably, and some face issues with the login field not accepting letters in their parkrun ID.
Summarized from 101 recent 1-3 star reviews. Read them before you renew.
parkrun Official cancellation: frequently asked questions
Does canceling parkrun Official stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date parkrun Official will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from parkrun Official?
Refunds are handled by Apple or Google, not by parkrun Official directly. On iPhone, go to reportaproblem.apple.com, sign in, find the parkrun Official charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is parkrun Official still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows parkrun Official as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my parkrun Official account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the parkrun Official app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to parkrun Official right after I cancel?
No. You keep full access to parkrun Official until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.