How to Cancel Costco Wholesale and Get a Refund
Costco Wholesale subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Costco Wholesale billing.
Cancel Costco Wholesale on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Costco Wholesale in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Costco Wholesale until the current billing period ends, then it will not renew.
Cancel Costco Wholesale on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Costco Wholesale from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Costco Wholesale on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Costco Wholesale
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Costco Wholesale charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Costco Wholesale purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Costco Wholesale users report about billing
Users frequently report the app is slow, glitchy, and crashes often. Many complain about poor search functionality, login issues, and difficulty accessing features like membership cards or past purchases. Some users also express frustration with the lack of in-store inventory information and clunky checkout process.
Summarized from 247 recent 1-3 star reviews. Read them before you renew.
Costco Wholesale cancellation: frequently asked questions
Does canceling Costco Wholesale stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Costco Wholesale will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Costco Wholesale?
Refunds are handled by Apple or Google, not by Costco Wholesale directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Costco Wholesale charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Costco Wholesale still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Costco Wholesale as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Costco Wholesale account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Costco Wholesale app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Costco Wholesale right after I cancel?
No. You keep full access to Costco Wholesale until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.