How to Cancel Credas and Get a Refund
Credas subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Credas billing.
Cancel Credas on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Credas in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Credas until the current billing period ends, then it will not renew.
Cancel Credas on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Credas from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Credas on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Credas
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Credas charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Credas purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Credas users report about billing
Users frequently report that the app is slow, crashes often, and fails to upload documents properly. Many find the process overly complex, with unclear instructions and no progress saving, requiring repeated attempts. Additionally, users are frustrated by the excessive number of documents required and the lack of flexibility in document uploads.
Summarized from 260 recent 1-3 star reviews. Read them before you renew.
Credas cancellation: frequently asked questions
Does canceling Credas stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Credas will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Credas?
Refunds are handled by Apple or Google, not by Credas directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Credas charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Credas still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Credas as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Credas account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Credas app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Credas right after I cancel?
No. You keep full access to Credas until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.