My세브란스
Google Play · Yonsei University Medical Center

How to Cancel My세브란스 and Get a Refund

My세브란스 subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about My세브란스 billing.

Cancel My세브란스 on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find My세브란스 in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to My세브란스 until the current billing period ends, then it will not renew.

Cancel My세브란스 on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select My세브란스 from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling My세브란스 on its own does not stop billing, you must cancel the subscription here.

How to get a refund for My세브란스

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the My세브란스 charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the My세브란스 purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

What My세브란스 users report about billing

Users frequently report issues with payment errors, app functionality, and confusion over hospital integration. Many experience login failures, app crashes, and difficulties with updates. There are also complaints about poor user interface and lack of support for multiple hospital branches.

Payment errorsLogin failuresApp crashes

Summarized from 262 recent 1-3 star reviews. Read them before you renew.

My세브란스 cancellation: frequently asked questions

Does canceling My세브란스 stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date My세브란스 will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from My세브란스?

Refunds are handled by Apple or Google, not by My세브란스 directly. On iPhone, go to reportaproblem.apple.com, sign in, find the My세브란스 charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is My세브란스 still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows My세브란스 as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.

How do I delete my My세브란스 account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the My세브란스 app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.

Will I lose access to My세브란스 right after I cancel?

No. You keep full access to My세브란스 until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

Read the full review breakdown for My세브란스
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