How to Cancel MyDentalPro and Get a Refund
MyDentalPro subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about MyDentalPro billing.
Cancel MyDentalPro on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find MyDentalPro in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to MyDentalPro until the current billing period ends, then it will not renew.
Cancel MyDentalPro on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select MyDentalPro from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling MyDentalPro on its own does not stop billing, you must cancel the subscription here.
How to get a refund for MyDentalPro
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the MyDentalPro charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the MyDentalPro purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What MyDentalPro users report about billing
Users frequently complain about constant login issues, including password expiration and failed biometric authentication. Many report the app redirects to external websites for login instead of functioning natively. Other major frustrations include forced re-entry of medical history and poor overall user experience with frequent crashes and slow loading.
Summarized from 25 recent 1-3 star reviews. Read them before you renew.
MyDentalPro cancellation: frequently asked questions
Does canceling MyDentalPro stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date MyDentalPro will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from MyDentalPro?
Refunds are handled by Apple or Google, not by MyDentalPro directly. On iPhone, go to reportaproblem.apple.com, sign in, find the MyDentalPro charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is MyDentalPro still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows MyDentalPro as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my MyDentalPro account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the MyDentalPro app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to MyDentalPro right after I cancel?
No. You keep full access to MyDentalPro until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.